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HP Officejet 8600 Pro

I have recently switched to Xfinity Xfi with several "pods" around my house to extend the network coverage.  When I attempt to connect my Officejet 8600 to the network it tells me:

"More than one access point/wireless router has been found that matches your wireless network name (SSID).  If this is not intended, your HP printer may connect to the wrong wireless network. To avoid this change your wireless network name (SSID) to be unique."

 

Is there any way that I can make this work?

1 REPLY 1
HP Recommended

@JMSTHMS, Welcome to the HP Support Community!

 

Are you using a mesh network?

The router is probably not configured in the bridge mode. This could be a NAT issue which means multiple routers are handing out IP addresses and causing a conflict. Bridge mode means the router acts as purely an access point and not a router.

You will have to contact your Internet service provider for assistance with the same.

 

Hope this helps! Keep me posted. 

 

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Have a great day! 

KUMAR0307
I am an HP Employee

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