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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

won't connect

 

1 REPLY 1
HP Recommended

Hi @docb123,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP 8600 printer is unable to connect to your Netgear Nighthawk R62 Wi-Fi network. Let’s go through some steps to troubleshoot and fix this.

 

Check Printer Wireless Status
 - Ensure the printer is powered on.
 - On the printer control panel, navigate to Wireless / Network Setup and verify Wi-Fi is enabled.
 - If it shows “Not Connected,” proceed to reconnect.

Restart Devices
 - Power cycle your printer, router, and laptop/PC:
  - Turn them off → wait 30 seconds → turn them back on.

Verify Network Settings
 - Make sure the printer is connecting to the correct SSID (Wi-Fi name) and that the password is correct.
 - Ensure the router is broadcasting on 2.4 GHz, as some HP 8600 models do not support 5 GHz.

Reconnect to Wi-Fi
 - On the printer: Wireless Setup Wizard → select your Netgear SSID → enter the password.
 - Print a Network Configuration Page to confirm connection status.

Update Printer Firmware
 - Go to HP 8600 Support → Software & Drivers → download latest firmware for your model.
 - Install firmware updates; some connectivity issues are fixed with firmware.

Check Router Settings
 - Ensure MAC Filtering / Access Control is disabled or allows the printer’s MAC address.
 - Set the router SSID to visible (not hidden).
 - Temporarily disable WPA3 security and use WPA2-PSK if supported by the printer.

Test Connection via USB (Optional)
 - Connect the printer via USB temporarily to install any missing network drivers.
 - After installation, try wireless setup again.

Check for IP Conflicts
 - On the Network Configuration Page, check the IP address.
 - If it shows 169.x.x.x, the printer is not receiving an IP from the router.
 - Restart router and reconnect the printer to get a proper IP.I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.