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‎04-27-2021 10:28 AM - last edited on ‎07-14-2021 02:33 PM by Retired

HP Recommended
Product: HP 8610
Operating System: Other

I have an HP 8610 with a stable internet connection.  It is constantly offline, and in order to print wirelessly, I need to turn it off and turn it back on (which keeps it online for a few minutes).  It is not currently connected to a computer, but this happened when it was as well and the HP Doctor did not fix it.  

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2 people had the same question
1 REPLY 1

‎05-01-2021 02:11 PM

HP Recommended

@HPDIsappointmen

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: Touch (right arrow), touch Setup, and then touch Network. Touch Restore Network Defaults, and then select Yes. A message appears stating that the network defaults have been restored.

 

Once done, connect the printer to the Wi-Fi: .On the printer control panel, touch (right arrow), touch Setup, and then touch Network. Touch Wireless, touch Wireless Setup Wizard, and then touch OK. Follow the display instructions to complete the setup.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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