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Locked

‎05-08-2023 12:01 AM

HP Recommended
Product: HP OfficeJet Pro 9020 All-in-One Printer
Operating System: Microsoft Windows 11

After having issues with my HP 9020 office jet. I have done a factory reset. The factory reset has removed all Wifi options and I cant reconnect.

2 people had the same question
1 REPLY 1

‎05-10-2023 01:45 PM

HP Recommended

Hi @Leo_B1 

 

Welcome to the HP Support Community!


I understand that you are not able to connect you printer wirelessly, I am glad to assist you today.

 

Please try these steps:

 

 

Hope this helps!


Please perform these steps and Feel free to reply to your public post for any further assistance.


Thank you for being a Valuable Member of our HP Family.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.


-Regards, 

Raj2111
I am an HP Employee

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