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- HP C4780 prints reports every few hours by itself

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09-20-2023
06:46 PM
- last edited on
09-20-2023
06:50 PM
by
RodrigoB
Every few hours my printer starts printing:
GET /DevMgmt/ProductStatusDyn.xml HTTP/1.1
HOST: localhost
GET /cdm/system/v1/status HTTP/1.1
HOST: localhost
How to stop it?!
Dan [personal info removed]
09-26-2023 12:35 AM
Hi @dlukach,
Welcome to the HP Support Community.
I'd like to help!
This seems to be a driver issue.
Uninstall and reinstall the printer driver to fix the issue
Perform root level uninstallation to remove all the printer related software's.
- In Windows, search for and open Programs and Features.
- Select your HP printer.
- Select Uninstall.
- In Windows, search for and open Devices and Printers.
- In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
- Open up the run command with the "Windows Key + R" key combo.
- Type printui.exe /s and click OK.
- Click on Drivers tab.
- Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
- Select OK.
- Remove all instances of the same.
- Select Apply and OK on the Print Server Properties windows.
- Close Devices and Printers.
- Restart the PC again.
Try installing driver: Click here
Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Nal_NR-Moderator
I am an HP Employee