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HP Color LaserJet Pro MFP M283cdw

After rebooting printer and router, printer works fine.  However after a few days I can’t connect to printer via AirPrint unless i reboot again.    

1 REPLY 1
HP Recommended

Hi @Tony_88 ,

 

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

 

If your HP Color LaserJet Pro MFP M283cdw is experiencing connectivity issues with AirPrint and losing its connection to Wi-Fi after a few days, there are several troubleshooting steps you can take to address the issue. Here are a Steps to help you resolve the connectivity problems:

 

Firmware Update: Ensure that your printer has the latest firmware installed. Visit the HP support website, enter your printer model, and download the latest firmware if available. Updating the firmware can address bugs and improve overall performance.

Static IP Address: Assign a static IP address to your printer instead of relying on dynamic IP assignment through DHCP. This can help in maintaining a consistent connection. You can usually set a static IP through the printer's web interface or by accessing your router settings.

Wi-Fi Signal Strength: Ensure that your printer is within a reasonable range of the Wi-Fi router, and there is a strong and stable Wi-Fi signal. If the signal is weak, consider repositioning the printer or the router to improve connectivity.

Router Settings: Access your router settings and check for any settings related to printer connectivity or Wi-Fi stability. Some routers have specific settings that can impact the connection stability for devices like printers.

DNS Settings: Ensure that your printer's DNS settings are correctly configured. You may want to use Google's public DNS servers (8.8.8.8 and 8.8.4.4) or your ISP's recommended DNS servers.

Power Cycling: Instead of rebooting both the printer and router, try power cycling them. Turn off both devices, wait for about 30 seconds, and then turn them back on. This can sometimes help in resolving temporary connectivity issues.

Firewall/Antivirus Software: Check if any firewall or antivirus software on your network is blocking the communication between the printer and AirPrint. Temporarily disable such software for testing purposes.

Network Frequency: If your router supports both 2.4 GHz and 5 GHz bands, try connecting your printer to a different frequency band. Sometimes interference or signal strength issues may be resolved by using a different frequency.

Printer Sleep Settings: Check the sleep or power-saving settings on your printer. Adjust them to ensure that the printer remains active and connected to the network even during periods of inactivity.

 

I hope this helps. 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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