HP Color Laser MFP 178nw: How to reset embedded web server password?

[ilf_]

I have a HP Color Laser MFP 178nw, product number 6HU08A.

The "Embedded Web Server (EWS)" password does not work any more.

How can I reset the password?

I tried the "Full NVM Reset (Tech Mode)" described here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/How-to-reset-embedded-web-server-passwo...

But this fails, like described here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/How-to-reset-embedded-web-server-passwo...

I already asked for help here: https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/How-to-reset-embedded-web-server-passwo...

But witout reply.

Please let me know how to reset the password.

[Valsimot]

Follow this steps to enter TECH MODE

https://www.youtube.com/watch?v=IvN7hQMA9Es 

In the TECH MODE go to DATA SETUP  -> Clear All Mem and then press OK

[ilf_]

Thanks, I did that.

But this didn't reset the password.

I'm trying user "admin" and either no password (old default) or the WPS-PIN without the dash (new default). Both don't work.

Did this successfully reset the password?

If no: Why not?

If yes: What's the default password that's supposed to work now?

[Valsimot]

Run reset from the TECH MENU again. There is no other option to reset it.

After reset try leave blank both for admin and for password

[ilf_]

I did the steps again, and cleared all memory again.

I still cannot login.

An empty "ID" does not work, it gives an "Input Error: Please enter ID".

User "admin" does not work with blank password or WPS PIN.

My issue is still unresolved. I would still appreciate help.

[Valsimot]

From the printers control panel print report. Scan printed sheets and post it here.

Menu -> System setup -> Report -> Configuration report   

[ilf_]

Configuration

Model Name: HP Color Laser MFP 178nw
Product Number: 6HU08A

Software Versions
System Firmware Version: V3.82.01.08 MAY-11-2020
UP Version: 1.16.7.20190114.141254
Engine Firmware Version: V1.00.14 2019-03-04
UI Firmware Version: V3.79.05.12
Network Firmware Version: V6.01.01
IP Core Version: 31.03.60_0.1_13-11-18
SPL Version: V11.73_190212

[JaroslavHenner]

[ilf_]

Valsimot: Both me and another user provided the requested information. It's been a week now.

Can you answer our issue?

Thanks

[Valsimot]

Print all reports from the printers reports menu, configuration report, network report ... and the password ( PIN ) should be there on one of the printed pages.