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‎12-06-2024 03:28 PM - edited ‎12-06-2024 04:23 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281fdw

I had to reset my network bridge (modem/router) to resolve an issue with a Wi-Fi device in my home.  After that my HP Color LaserJet Pro MFP M281fdw stopped printing from my desktop via Wi-Fi. 

 

I have performed recommended troubleshooting steps (deleted and reinstalled printer - visa both HP online and with CD; settings are correct; s/w up to date, etc.) to no avail.  All other devices are online after the network reset and operating correctly.  The strange thing is that the printer appears on HP Smart software as online and ready.  Windows sees it but says it's offline.  I can print from my phone but not from my computer.  I can print from my desktop only if I hardwire the printer to it, which is inconvenient because of its location. 

 

UPDATE:  2024-12-06 @3:23PM PST - I fixed it!  Thank you anyway. 🙂

 

Appreciate suggestion for resolution.  Thank you.

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