HP DeskJet 3639 AIO - Forgotten EWS Admin Password

[ThatOneMark1]

Hello!

I have forgotten my custom EWS password for my HP DeskJet 3639 printer and therefore can't use it. I've seen that people online have been getting the resolution in their private messages. Would I be able to get the solution as well?

Thank you in advance.

[Jay_G24]

Hi @ThatOneMark1

Welcome to the HP Support Community. 

I'd like to help!

We can perform a factory default on the printer to resolve the issue

I understand the printer is locked with an administrator password.

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
• I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
• In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted, 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Yes" on the bottom right to say “Thanks” for helping!