HP DeskJet GT 5820 reset administrator password

[spirit_win32]

Hi, I forgot the admin password for my HP DeskJet GT 5820 . Do you know how to reset the password or factory reset the printer ? 

Also what will be the default password after reset ? 

[sandytechy20]

@spirit_win32

Welcome to the HP support community.

Which password do you want to reset?

Are you trying to reset the printer EWS login password?

[spirit_win32]

@Sandytechy20

Yes, i forgot EWS login password, and can't connect printer to wi-fi.

[sandytechy20]

@spirit_win32

I understand that you want to reset the EWS password, I am glad to assist you.

Resetting the printer's network settings to its factory default settings erases the embedded Web server (EWS) administrator password.

Follow these steps to reset the printer to the factory default settings:-

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "leave it blank"

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[spirit_win32]

---

@sandytechy20 wrote:

@spirit_win32

I understand that you want to reset the EWS password, I am glad to assist you.

Resetting the printer's network settings to its factory default settings erases the embedded Web server (EWS) administrator password.

Follow these steps to reset the printer to the factory default settings:-

Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for three seconds.

Login to the EWS page with the default credentials and change the password.

Username: admin

Password: "leave it blank"

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

---

Thank you.

But I had done what you mentioned several times before.

I asked not how to reset the network configurations but how to reset the EWS password.

Please, keep in mind it and I recommend you not do it to others who may ask the same.

I'm tired of getting that information from HP.

This is not the first time that I asked it.

I asked it several times to HP by email and by phone.

Please, send the right information with a private message, if it's not appropriate to show how to do it in public.

[sandytechy20 · Accepted solution]

@spirit_win32

If the above steps did not work, you might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.