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‎03-28-2024 11:37 AM

HP Recommended
Product: HP DeskJet 2724 All-in-One Printer
Operating System: Microsoft Windows 11

Is the HP Deskjet 2724 capable of operating on 5G wifi?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-30-2024 12:31 PM

HP Recommended

Hi @JeffC1202,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 


The HP Deskjet 2724 is designed to operate on 2.4 GHz Wi-Fi networks and does not support 5 GHz Wi-Fi networks. This is a common specification for many printers and IoT devices, as the 2.4 GHz band offers better range and wall penetration compared to the 5 GHz band, which is beneficial for devices that might not require high bandwidth. If your network is primarily 5 GHz, you might need to enable a 2.4 GHz band or set up a separate SSID for 2.4 GHz connections to use with devices like the HP Deskjet 2724.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support

View solution in original post

2 people found this reply helpful
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1 REPLY 1

‎03-30-2024 12:31 PM

HP Recommended

Hi @JeffC1202,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 


The HP Deskjet 2724 is designed to operate on 2.4 GHz Wi-Fi networks and does not support 5 GHz Wi-Fi networks. This is a common specification for many printers and IoT devices, as the 2.4 GHz band offers better range and wall penetration compared to the 5 GHz band, which is beneficial for devices that might not require high bandwidth. If your network is primarily 5 GHz, you might need to enable a 2.4 GHz band or set up a separate SSID for 2.4 GHz connections to use with devices like the HP Deskjet 2724.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Rachel571 

HP Support

.
Sneha_01- HP support
2 people found this reply helpful
Was this reply helpful? Yes No
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