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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
macOS 12.0 Monterey

Switched to Verizon internet and cannot link my Deskjet 3050 J610 to the new wifi address.

 

1 REPLY 1
HP Recommended

Click here for network setup using HP Smart but in a different language

Try reset as follows

Support Menu >Resets Menu>Partial Reset

1- From Home screen press Back/Cancel/Back/Back Buttons, in sequence.
2- Press OK to enter Support Menu (Selection Button 2).
3- Press Selection Button 3 for Reset Menu and press OK (Selection Button 2).
4- Press Selection Button 3 for Partial Reset and press OK (Selection Button 2).
5- Wait for unit to Power Down/Turn Off.
6- Press Power button to turn the Printer On.

This video is not much better than reading the manual but it might help and the music seems good though most complaints say it is awful.
https://www.youtube.com/watch?v=VzGD3nT-4UM

WPS or pushbutton network setup id described on page 31 of the users manual

Wireless troubleshooting on page 6 of reference manual:


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