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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

Hello, I have an HP Deskjet 3700 that is powered on and connected directly to my computer with USB cable. The HP Smart App cannot locate the printer and continually lists it as "offline." I've powered everything (including modem) on/off, tried wireless, and nothing works. Anyone know how to actually use this printer?

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