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Common problems for Connectivity Issues
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HP Recommended
HP Deskjet 3752
Microsoft Windows 10 (32-bit)

My printer was working fine with all my computers and then just stopped. When I open up settings to show the printers it’s listed there but says driver unavailable under it. I have tried different suggestions listed on here and nothing seems to be working. When I try to download the driver it takes me to HP Smart, which I already have download. That shows that the printer is connected. But it doesn’t seem to matter. Will not print. I’ve downloaded any updates for windows that were available. Any ideas on what I can do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
HP Customer Support - Software and Driver Downloads

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource will be useful:

https://www.youtube.com/watch?v=bMHCQibwT3E

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



View solution in original post

Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to download & install the software on the HP Deskjet 3700 series & connect it wirelessly. The computer must already be connected to the wireless network. HP Deskjet 3700 series is an ...
1 REPLY 1
HP Recommended

Hi,

Thanks for using the HP Support Community.

Can you download and install the FULL featured printer software from HP for your operating system:
HP Customer Support - Software and Driver Downloads

Once you have downloaded and installed the FULL feature software, you will be able to print and scan.

 

This resource will be useful:

https://www.youtube.com/watch?v=bMHCQibwT3E

Hope that helps.

I am an HP Employee. Although I am speaking for myself and not for HP.
Click Helpful = Yes to say Thank You.
Question / Concern Answered, Click "Accept as Solution"



Click on the link to subscribe and get the latest video uploads: https://goo.gl/y4Rcn1 This tutorial shows how to download & install the software on the HP Deskjet 3700 series & connect it wirelessly. The computer must already be connected to the wireless network. HP Deskjet 3700 series is an ...
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