• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 5535 e-All-in-One Printer
Microsoft Windows 10 (64-bit)

I have been using this printer with both Ethernet (wired) interface and mostly recently using wifi.  Today it just all of a sudden will not accept a print job.  I also have access to my wife's Deskjet 3632 via wifi, and can still access it, so I know my PC and network are not the fault.  I can't even get the "wifi indicator lite" to come on.  

Never mind.  I unplugged the printer to look for the serial number.  When I plugged it back in, it started printing the document that was in the que!!  Thanks Guys, you got it fixed without me even getting my request printed. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.