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‎01-17-2023 10:18 AM

HP Recommended

Screenshot 2023-01-17 at 17.12.50.png

 

I am unable to connect to my HP ENVY 5540. I have used the printer from my current and previous MacBooks. I can't get it to work from my partners MacBook or iPad. I have restarted the computer, printer and Macbook. No joy. I have checked the printer is connected to the wifi router. It is connected. I tried Terminal "pings". It said I had 100% packet loss.

 

Pleased can someone help me get the printer to connect to my MacBook? 

 

Thank you.

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