HP ENVY 5545 Password reset

[AM158]

I lost my EWS password and cannot login. I've tried already this solution: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/EWS-Password-Reset/m-p/8097465

This is not working, since an empty password is not accepted. There must be something else.

Thanks.

[sandytechy20]

@AM158 

Welcome to the HP support community.

I understand that you want to reset the printer, I am glad to assist you.

You might have to perform a semi-full reset on the printer to fix this issue.

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device.  

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

[AM158]

I got a step tutorial to reset my printer. This works but I’m still not able to login to EWS. No empty or WPS password is working. So what is the standard password in this case? I didn’t get any answer by private message to this. Who can help?

Thanks