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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 5545 e-All-in-One Printer
Microsoft Windows 8.1 (64-bit)

I lost my EWS password and cannot login. I've tried already this solution: https://h30434.www3.hp.com/t5/Printer-Wireless-Networking-Internet/EWS-Password-Reset/m-p/8097465

 

This is not working, since an empty password is not accepted. There must be something else.

 

I also tried a semi-full reset, which was not working, since I still could not login to EWS. I want to disable Wifi Direct and there must be a solution for this.

 

Thanks.

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