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‎03-24-2025 12:57 PM

HP Recommended
Product: HP ENVY 6020e All-in-One Printer
Operating System: Microsoft Windows 10 (64-bit)

This printer is totally unreliable, it prints half a page, wastes so much paper, the printer ink cartridge needed replacing after only three weeks of sporadic printing, it usually displays an error message and cannot print, I have to turn it on and off again the whole time. I have to restart the computer to clear the print queue. 

 

I totally agree with other reviews that this is a really poor product.

 

 

1 person had the same question
1 REPLY 1

‎03-27-2025 10:36 AM

HP Recommended

Hi @Airmail1,

 

Welcome to the HP Support Community! 

 

I'm sorry to hear about the issues you're facing with your HP ENVY 6020e. To assist you better, could you let me know the specific error messages you’re seeing on the printer or your computer? Also, are you connected via Wi-Fi or USB? This will help me provide the best troubleshooting steps for you. Looking forward to your response!

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


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