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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Photo 6230 All-in-One Printer
macOS 12.0 Monterey

Once I try to print something from my macbook, the print gets stuck on "Finding the printer".An orange lightning appears on the printers' icon and I can't print at all.  I tried to turn off and on both the printer and the computer, and the wifi router as well, but I can't manage to get it working.  Can someone help me, please?

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