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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY Pro 6430 All-in-One Printer
Microsoft Windows 11

My router was recently changed and now my printer is offline and wont connect. i have followed all of the online suggestions including rebooting the router, long pressing the wifi button on the back of the printer but nothing works. This is my last chance to rectify this before it goes to the tip. 

 

any suggestions please

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