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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6455e All-in-One Printer
macOS 12.0 Monterey

My HP ENVY 6500 often goes offline and I cannot print from my MacBook Pro with OS Sonoma 14.3. Of course, I turn the printer off for ten minutes, then turn it on and re-start my Mac. Message that the printer continues to be off-line. Hope someone can help/guide me.

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