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Common problems for Connectivity Issues
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HP Recommended
macOS 11.0 Big Sur

Hello,

I just moved to a new apartment, have new wifi working perfectly, HP ENVY PRO 6455 isn't located by either mac (one on Catalina, one on Big Sur) or iPhone.   All the instructions say hold the wifi button on the back but this printer has no wifi button on the back.  I printed the instructions to reconnect to wifi and none of them apply to this model.  I've reset my router, reset my printer, just don't know what to do.  Please help!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

You do have a Wi-Fi button  at the back, there is the power button and right below it the wireless button is located…

 

press and hold this button for 5 seconds and the front light bar will change to purple, then open HP Smart, click the plus sign and then Add Printer and follow the steps on screen to reconnect the printer to your new router.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2
HP Recommended

Hi,

You do have a Wi-Fi button  at the back, there is the power button and right below it the wireless button is located…

 

press and hold this button for 5 seconds and the front light bar will change to purple, then open HP Smart, click the plus sign and then Add Printer and follow the steps on screen to reconnect the printer to your new router.

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Thank you!  That solved it.

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