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Common problems for Connectivity Issues
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HP Recommended
Microsoft Windows 10 (32-bit)

Hello, 

 

I am working with my resume, but i haven't used my HP Envy PC and printer Envy 4500 for 5 years, until  I have an interview to work on, but my Envy 4500  tried to link network and press blue signal and setup network with SSID, but it show  Wireless: IP not connected SSID: N/A , how can i get printer IP address? 

go to setting-> Wireless is on -> setup Wireless Wizard-> Select my network myspactrumWii2g-> need WPA/WEP?? It's alphabet letter, i don't know what's this ?

tried to use all router number , password, it doesn't work. so how can i get WPA/Wep? I checked routing on the back only SSID mySpectrum Wifi and password. 

Nothing else. I need to print out docs to sign and scan, please help 

1 REPLY 1
HP Recommended

Hi @Happygo,

 

Welcome to the HP Support Community

I'd like to help!

 

I understand you are unable to connect to the network.

 

WPA/WEP is the network password, mostly available on the router itself , the password is case sensitive.

 

Connect the printer to the Wi-Fi network (printers with a touchscreen)

Use the Wireless Setup Wizard from the printer control panel to connect the printer to your Wi-Fi network.

 

Place the printer near the network router.

Make sure paper is loaded in the main tray, and then turn on the printer.

From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.

Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.

From the Setup, Network, or Wireless settings menu, select Wireless Setup Wizard.

Select your network, and then enter the password.

NOTE:

If the Wireless Setup Wizard is not listed, select Wi-Fi Protected Setup or WPS, select Push Button, and then follow the steps to connect to the network.

 

You may also refer to - No Connection after Router or Wi-Fi Settings Change

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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