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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 4520 All-in-One Printer
Microsoft Windows 10 (32-bit)

I have the HP Envy 4520 wireless printer. It has worked well for years. Recently, I changed my home network. Now when I try to print from the computer, it shows the printer offline. I can print from my phone, which tells me the network on the computer and on the phone are the same.The network on the computer is the same, also. How do I get the printer onlne for printing from my computer.

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