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I have tried all the steps including uninstalling and reinstalling but cannot get connected to print. The error message continues to say driver problem.
@lorraine001, Welcome to the HP Support Community!
Is the printer wirelessly connected to the PC?
If yes, install the printer using the TCP/IP port:
If the issue persists, Install the printer using Windows built-in driver
Refer to this document to know how. Try printing.
Hope this helps! Keep me posted.
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