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‎08-27-2022 12:01 PM

HP Recommended
Product: HP ENVY 5070 All-in-One Printer
Operating System: Microsoft Windows 11

Computer cannot find printer

Category:
2 REPLIES 2

‎08-31-2022 09:35 AM

HP Recommended

Hi @nanashore,

 

Welcome to the HP Support Community.

 

I understand that your printer cannot be found on the computer. I'd like to help!

 

I would need a few more details. 

 

Are you using this printer on this computer for the first time?
Was windows 11 originally come with the computer or did you upgrade? 

 

Are you getting any errors? Please help me with more details. Thanks

Nal_NR-Moderator
I am an HP Employee

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‎09-01-2022 09:53 AM

HP Recommended

Hi @nanashore,

 

We did not hear from you. Are you still looking for assistance? Let us know.

Nal_NR-Moderator
I am an HP Employee

Was this reply helpful? Yes No
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