HP Envy 5530 is currently configured with an 'Auto IP Address', and will not link to my wireless net

[Iana123]

I have been using this printer for a number of years with no problems. I have not changed wifi provider. Returned from holiday to find the printer would not print, advised 'offline'.

Apparently, according to the wireless network test result, the printer is configured with an auto ip address which prevents the printer from communicating over the network. I have followed the instructions in the report, several times now, without success. They advise:

1. Remove printer cable for 30 seconds, then replace.

2. On printer, turn off power, then turn back on

3. When printer has finished initializing, wait at least 60 seconds, then print the wireless network report again

4. Check 'Configuration Source', and in 'Current Configuration' it should show DHCP IP address from my router.

I did this yesterday and it worked; I was able to print. Today, it has reverted to the auto ip address, and will not correct itself. I have tried this procedure 3 times with no success. 

Can anyone help please?

[Echo_Lake]

@Iana123

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help,  I appreciate your efforts to try and resolve the issue. To provide an accurate resolution, I need a few more details:

• Have you tried updating the printer firmware?

If not update the printer firmware if possible

• Click here to download and install the latest printer firmware from your PC.
• Click here to know different methods of updating printer firmware.

And, also refer to the related post regarding: DHCP Range
 

Hope this helps! Keep me posted for further assistance.
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