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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 5530 e-All-in-One Printer

I moved to a new house and needed to change the wifi connection for my printer. The printer will not connect, saying the wifi password is incorrect (it's not). I have power cycled the printer countless times, reset the router multiple times, and power cycled my computer. I have tried connecting via USB and have been unsuccessful with that as well. I am at a loss. 

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