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‎09-25-2020 08:09 PM

HP Recommended
Operating System: Chrome OS

Recently unable to connect to Wireless printer - HP Envy 5530.  IP Address and Network not found on test results nor configuration printout.  How can I locate the IP address for my printer for manual input?  I have tried all suggestions to reconnect with the Wireless network, but the printer is unable to connect all of a sudden.  Suggetions/recommendations?

 

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1 REPLY 1

‎09-28-2020 08:48 AM

HP Recommended

@VeryAnnoyed20

 

Welcome to the HP Support Community.

 

Let's restore the network settings on the Printer: Go to the setup menu>wireless>restore network defaults

 

Once done, try connecting  the Printer to the WiFi: Touch the Wireless button on the control panel. touch Settings and select Wireless Setup Wizard. Follow the on-screen instructions to set up your printer wireless connection.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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