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‎01-27-2022 08:05 AM - edited ‎01-27-2022 08:24 AM

HP Recommended
Operating System: macOS 12.0 Monterey

As the title suggests:
I've moved my setup to a new location on a different network. Prints work via my iPhone but I get 'printer not responding' when trying to print on my Mac...
Thanks!

Category:
2 people had the same question
1 REPLY 1

‎02-11-2022 09:33 AM

HP Recommended

@MorphyUK

 

Welcome to the HP Support Community.

 

Remove and add the printer

 

Click the Apple menu, and then select System Preferences.

Depending on your operating system version, click Print & Fax, Print & Scan, or Printers & Scanners.

Click the name of your printer, click the Minus sign and then delete the printer.

 

 

Click the Plus sign and then click Add Printer or Scanner.

Click the Use or Print Using box, and then select AirPrint

 

 

Click Add to add the printer to the list.

 

Try to print.

 

Keep me posted for further assistance.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 


I am an HP Employee

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