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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I'm trying to connect my HP Envy 6020 printer to a new Wifi network. I've gone through the process, but it won't connect. I had the same issue the last time I changed WiFi, and landed up phoning HP who took me through some complicated steps but can't remember how it was resolved. Can anyone help? (I'm doing this through HP Smart on my Samsung phone, rather than from a laptop/computer).  

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