HP Envy 6032 Cant connect to wifi via wps

[different-Kees]

My HP Envy 6032e Cant connect to wifi and the solutions with WPS I have read do not work.

My printer has no connection to anything and refuses to work, besides constantly blinking wifi purple and switching E to 0 on the display.

I have this device several years now and it is a horrible device often does not work as can be expected for a printer, restarting several times, complete disconnecting from power, error in printer queues etc ..... it should just print!

So the monster is not connecting, and I would like to start from scratch.

• Do you have instructions how can I do a Factory reset on the device it self, which buttons to push?
• Do you have instructions to (re) install the device and start printing again.

Thanks Kees

[Raj_05]

Hi @different-Kees,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To perform a factory reset on your HP Envy 6032e printer and reinstall it for printing, follow these steps.

Factory Reset Instructions:

Power on the Printer: Make sure your printer is powered on.

Access the Control Panel: Locate the control panel on your printer.

Reset Procedure:

• On the printer's control panel, touch or press the Wireless and Cancel buttons simultaneously and hold them for about 5 seconds.
• The printer should begin the reset process. Follow any on-screen prompts if they appear.

Wait for Reset: Allow the printer to complete the reset process. It may restart during this time.

Confirmation: After the reset is complete, the printer settings should return to their factory defaults.

Reinstalling the Printer:

After performing the factory reset, you'll need to reinstall the printer on your network and computer:

Prepare for Setup:

• Ensure your printer is on and ready.
• Make sure your computer or mobile device is connected to the same wireless network that your printer will use.

Install Printer Software:

• On your computer, go to the HP support website or use the HP Smart app (available for Windows, Mac, Android, and iOS).
• Follow the instructions to download and install the latest printer software for your HP Envy 6032e.

Setup through HP Smart (Recommended):

• Open the HP Smart app on your device.
• Add your printer:
  • Tap the Plus sign to add a new printer.
  • Follow the on-screen instructions to connect your printer to Wi-Fi through the app.

Manual Setup (Alternative Method):

• On your computer, open the installed printer software.
• Select the option to add a new printer.
• Follow the prompts to connect the printer to Wi-Fi and complete the setup.

Print a Test Page:

• Once the setup is complete, print a test page to verify that the printer is working correctly.

Additional Tips:

• Ensure that your Wi-Fi network is stable and that the printer is within range of the router.

Performing these steps should help you reset and reinstall your HP Envy 6032e printer, allowing you to resume printing successfully.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support