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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP ENVY 6432e All-in-One Printer
Microsoft Windows 10 (64-bit)

I have installed a new broadband router at home and my HP Envy 6432e printer is now showing as offline. Troubleshoot / diagnose and fix aren't helping.

I'm assuming I need to let the printer know about the new wifi connection. How would I do this?

1 REPLY 1
HP Recommended

Hello @RMilsom ,
Welcome to the HP Support Community!

 

Attempts to implement these solutions: Wi-Fi connection is lost after router or network settings 

 

Hope this helps! Keep me posted.
Andr-1611

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