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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- HP Envy 6432e offline since changing network router

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03-03-2022 04:12 PM
I have installed a new broadband router at home and my HP Envy 6432e printer is now showing as offline. Troubleshoot / diagnose and fix aren't helping.
I'm assuming I need to let the printer know about the new wifi connection. How would I do this?
03-03-2022 04:49 PM
Hello @RMilsom ,
Welcome to the HP Support Community!
Attempts to implement these solutions: Wi-Fi connection is lost after router or network settings
Hope this helps! Keep me posted.
Andr-1611
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