HP Envy 6455e Constantly Offline - I HATE this printer

[BeyondDone]

I have the HP ENVY 6455e. It is constantly Offline when I need to use it. I've tried unplugging it. Sometimes that works. I've tried holding the wireless button at least 3 seconds. That has never worked. I've tried all the various increasingly convoluted, time-consuming suggestions online. Sometimes they work. Sometimes they do not. There is no pattern. I HATE THIS PRINTER!!!! I should be able to click "Print" and it should print every time. It is rare that I do not get an offline message. I'm then left to crawling around, reaching for plugs, looking for tiny buttons, searching for solutions online. I cannot tell you the amount of time I have wasted with this F#(&ing  paperweight (AKA printer). I WANT A SOLUTION TO KEEPING MY PRINTER ONLINE SO THAT WHEN I NEED TO PRINT SOMETHING I CAN DO SO!!!!!!!!! Is that too much to ask of a printer - that it f#(&ing print????? I would burn it, but it is supplied by my company for my remote office.

[Nal_NR]

Hi @BeyondDone,

Welcome to the HP Support Community. 

I'd like to help!

Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that. You've done a remarkable job performing the steps.

Let's perform a Semi Full Reset and see if that helps. 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Nal_NR]

Hi @BeyondDone,

Hope I was able to fix the issue. If you need further assistance, feel free to reach out to us. 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!