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‎01-22-2021 11:52 AM

HP Recommended
Operating System: Other

Today my HP Envy 7640 printed an "HP Network Configuration Page" on it's own. 

I don't believe it's done this before, and I've had it for years. 

There are no other issues--it's a tank!

 I'm running Bug Sur 11.1 on my Mac.

I subscribe to Instant Ink.

Anyone know why this happens?

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1 REPLY 1

‎01-27-2021 05:57 AM

HP Recommended

@AlisonOne, Welcome to the HP Support Community!

 

I'm not sure how the printer printed the page on its own. Make sure the printer is connected to a secure network and is not shared with anybody else.

Turn off wifi-direct if it is enabled. Go to Setup > Wireless > Wifi-direct

There is no setting on the printer to print the page automatically.

 

Keep us posted if the issue re-occurs.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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