HP Envy Inspire 7200e. The printer cannot connect until it is connected to the Internet!

[Fpparker]

I Purchased this printer and set it up very easily. I do not have Internet service at all. I was able to copy documents and using Wi-Fi direct I was able to print documents from my iPad. All of a sudden the printer head got stuck on the left side and I gently moved it back to its resting position with no problems. It printed for a while that day correctly and then all of a sudden it displays this message to me: the printer cannot print until it is connected to the Internet reconnect your printer to the Internet with either a Wi-Fi or ethernet connection to enable printing. I have no Internet connection other than sharing from my iPhone and I have no ethernet connection. I am unable to copy or print.  As stated above I do not have Internet.

[Betty0610]

@Fpparker

Welcome to the HP Support Community.

Let's try to reset the Printer here:

Reset the product

• With the printer turned on, disconnect the power cord from the rear of the printer.
• Unplug the power cord from the wall outlet.
• Wait at least 60 seconds.
• Plug the power cord back into the wall outlet.
• Reconnect the power cord to the printer.
• Turn the printer on. HP recommends plugging the printer directly into a wall outlet.

Also, try connecting the Printer to a different wall outlet directly.

Also, try a firmware update: https://support.hp.com/in-en/document/c02919168

Let me know if this helps.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Thanks!