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‎02-10-2024 08:24 AM

HP Recommended
Operating System: macOS 12.0 Monterey

Hello- My HP Envy Photo 7155 has stopped printing from my laptop- by that I mean this: I send a file to print- the printer engages, but spits out a blank page, even with the most simple text document. The network is working, put the transfer of content is not.

It's not the ink as I can still copy perfectly. Test page print perfectly.

What I've tried so far: cleaning jets, cleaning ink cartridges, unplugging printer, shut down and start up both printer and laptop, reinstall HP Easy Start.

Please help, thanks!

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