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Microsoft Windows 10 (64-bit)
Product: HP Ink Tank Wireless 419
 

Recently I changed Internet provider at my house. With that wifi router and all other details associated with Wifi network changed. Ever since, have been trying to struggle with this printer - HP Ink Tank Wireless 419 - but have not been able to configure it to use new Wifi network; Opened the printer settings from my Mac and updated the new Wifi name.  Also referred to the pathetic help videos and troubleshooting documents from HP to do changes. But to no avail. Had I known how SMART products HP makes, that it will take ages to even change the Wifi connection.

1 REPLY 1
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Hi @upendra25312

Welcome to HP Support Community. This is a great place to post questions find answers and tips.
Thank you for posting your query. I will be glad to help you.

 

I see that you are facing issues with connecting your HP All-In-One Printer to your wi-fi network after changing the network.

 

Please follow the steps listed below to restore the printer to its network defaults and then reconnect it to the network.

 

Step 1: Restore the printer to its network defaults.
Press and hold the Wireless button and the Cancel button (X) from the printer control panel together for three seconds

 

Step 2: Reconnect the Printer to the network:
1. Press and hold the wireless button on the printer for more than least three seconds to start the WPS Push Button method. 
2. Press the WPS button on your router.
NOTE: The product begins a timer for approximately two minutes while a wireless connection is established. If the printer connects successfully, the light next to the Wireless button glows steady blue.

You may also refer to this document

 

Note: The printer only supports connections using 2.4GHz. If you have dual band router then connect the printer to 2.4GHz.

 

Let me know if this helps.

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

 

Rainbow23 - HP Support.
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