HP Inspire 7200 recognizes my network but not the security

[Pete68]

I have an Inspire 7200. Just relocated and have a new network. The printer sees the network but does not recognize the security. I have reset the router and restarted the printer with no success.

[Max3Aj · Accepted solution]

@Pete68, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand you're having trouble connecting your HP ENVY Inspire 7200 series printer to your new Wi-Fi network—it sees the network but doesn't recognize the security. Let's walk through some steps to resolve this.

Check Wi-Fi Security Settings

• Ensure your router is using WPA2 or WPA3 security. HP printers may not support older or mixed security modes like WEP or WPA/WPA2 mixed mode.
• Access your router settings (usually via a browser at 192.168.1.1 or 192.168.0.1) and verify the security type and password.

Forget and Reconnect to Network

• On the printer control panel:
  • Go to Settings > Network Setup > Wireless Settings > Restore Network Settings.
  • Then go to Wireless Setup Wizard and reconnect to your Wi-Fi.
  • Carefully re-enter the Wi-Fi password (case-sensitive).

Use HP Smart App for Setup

• Download the HP Smart app on your phone or PC.
• Open the app and select Set Up a New Printer.
• Follow the on-screen instructions to connect the printer to your Wi-Fi securely.

Update Printer Firmware

• Outdated firmware can cause connectivity issues.
• Visit the Official HP® Drivers and Software Download | HP® Support
• Enter your printer model (HP ENVY Inspire 7200) and download the latest firmware. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support