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HP Recommended
HP Laser 107w
Microsoft Windows 10 (64-bit)

hi

I have windows 10 with latest driver for Laser Jet 107w. Printer connected over WiFi.

Printer permanent has issues with port and dont want to print.

When I run HP Doctor app, it fixes issue with port but afetr 1 week printer again dont want to work and again need to use hp doctor.  I'm tired of this buggy printer

 

Is this exist some solutions to fix it for all time?Clipboard01.jpg

1 REPLY 1
HP Recommended

Hi @Ana_MD,


Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing printing issues with your HP Laser 107w.

  

Please download and install the firmware update on the computer connected to the printer from this weblink.


You may also refer to this document to know how to update the firmware.

 

Let me know if this works.
Take care and have a good day ahead.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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