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‎05-20-2023 03:06 PM

HP Recommended
Product: HP LaserJet M110we Printer
Operating System: Microsoft Windows 11

When my HP LaserJet M110w printer stopped printing, I used HP Smart & HP Print and Scan Doctor 5.0.16 in an effort to regain the use of the printer.

NO JOY!

I tried "Chat with Virtual Agent," and got no joy.


Tried https://support.hp.com/ and https://support.hp.com/us-en/product/hp-laserjet-m109-m112-printer-series/38099635/model/30190476/do...

Found and dialed this phone no.: 1-800-762-3485
Big mistake...
Got connected to some guy who sounded like he was halfway around the world. English was NOT his first language, he had a VERY heavy accent, and he talked too fast. Not getting any satisfaction from his efforts, I finally hung up on him.

So...this is NOT my first Rodeo. I've been using computers for decades now, even writing programs to use in AutoCad.

I seem to remember giving control of my 'puter to one of your Gurus when this happened in the past. If that's what is needed, how can I do that again?

Hopefully awaiting good news from your end

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