HP LaserJet MFP M140w Disconnected from Internet

[Ptcsingh]

HP LaserJet MFP M140w

Disconnected from Internet

[Sneha_01]

Hi @Ptcsingh,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If your HP LaserJet MFP M140w printer has disconnected from the internet, here are some steps you can follow to troubleshoot and hopefully resolve the issue:

Check the Network Connection:

• Ensure that your printer is within the range of your Wi-Fi router.
• Verify that the Wi-Fi network is functioning properly by connecting other devices to the same network.

Restart Your Devices:

• Power off the printer and unplug it from the power source. Wait for about 30 seconds before plugging it back in and turning it on.
• Restart your Wi-Fi router by unplugging it from the power source for about 30 seconds and then plugging it back in.

Check Printer Settings:

• Print a Wireless Network Test report from the printer control panel to check if the printer is connected to the correct network and to identify any other network issues.
• Ensure that the printer’s wireless setting is turned on. You can usually find this option under the network or wireless settings in the printer’s menu.

Reconnect to the Network:

• Use the printer's control panel to reconnect to your Wi-Fi network. This might involve entering the network name (SSID) and password again.

Update Printer Firmware:

• Check if there are any firmware updates available for your printer. You can usually find this information on the HP website or through the HP Smart app.

Check for Interference:

• Devices like microwaves, cordless phones, and other wireless electronics can interfere with Wi-Fi signals. Try moving your printer away from these devices or turning off devices that might be causing interference.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571 

HP Support