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‎01-09-2023 11:54 AM

HP Recommended
Product: HP LaserJet Pro MFP M227fdw
Operating System: Microsoft Windows 10 (64-bit)

Just purchased this MFP printer (Jan 2023).  Installed current drivers/software.  Attached to network via ethernet.  System finds printer and I can print with no problems, however the scan & fax drivers don't work properly.  When I click HP Twain Administration, the system response = "HP LJM227M231 was not found," then "Open Data Source Failed."

 

I installed HP Print and Scan Doctor and then HP Smart Printing however the scan/fax issues are not resolved.

 

Note: in Windows 10 Control Panel, Devices & Printers, I see only two related devices:

1) HP LaserJet MFP M227fdw UPD PCL 6

2) HP Smart Printing

 

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