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‎07-26-2023 07:37 PM

HP Recommended

Recently my company has changed their security standards and recommended us to use WPA3 at our home WiFi routers, whenever possible.

My router supports the WPA2/WPA3 Personal mixed mode, but after I configured it to use this mode, the only device that wasn't able to connect to it was my recently acquired HP printer (a Laserjet MFP 234dw).

I had to switch my router back to WPA2 Personal mode to be able to use my printer.

Is there a firmware update planned to support WPA2/WPA3 mixed or WPA3 only?

4 REPLIES 4

‎07-31-2023 11:14 AM

HP Recommended

Hi @ycamargobr,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP LaserJet MFP M234dw printer. Not to worry I will help you to get a resolution to resolve the issue.

 

please try restoring and factory reset 

 

Click here and refer to pages 68, 19 and 20

 

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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‎07-31-2023 06:00 PM

HP Recommended

Factory reset didn't solve the issue.

I have to use WPA2, instead of WPA3.

1 person found this reply helpful
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‎08-03-2023 09:45 AM - edited ‎08-04-2023 08:45 AM

HP Recommended

@ycamargobr,

 

Thank you for your response, I really appreciate your efforts. As the issue still persists, I'm sending out a private message to assist you with the next course of action. 

 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

 

Hope this helps! Keep me posted for further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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‎08-03-2023 07:12 PM

HP Recommended

I'm still unable to upgrade my wifi network security to use the most secure WPA3 protocol.

Because of the HP Printer, I'm stuck with WPA2.

2 people found this reply helpful
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