HP LaserJet MFP M234sdw can't print online even I am online.

[vett03]

HP LaserJet MFP M234sdw can print test page, print information page and scan to computer but can't print from internet or a page from computer?

[A_Gayathri]

Hi @vett03 ,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If you're facing issues printing from the internet or a page on your computer with your HP LaserJet MFP M234sdw, there are several steps you can take to troubleshoot the problem. Here are some suggestions:

Check Printer Connection:

• Ensure that your printer is properly connected to your network and that it is online.
• Check the Wi-Fi connection on the printer and make sure it is connected to the same network as your computer.

Printer Queue:

• Check the printer queue on your computer to see if there are any pending print jobs. Sometimes, print jobs can get stuck in the queue, preventing new jobs from being processed.

Restart Printer:

• Try restarting your printer. Turn it off, wait for a few seconds, and then turn it back on.

Restart Computer:

• Sometimes, issues can be resolved by restarting your computer. Reboot your Mac and see if the problem persists.

Update Printer Drivers:

• Make sure that you have the latest printer drivers installed. Visit the HP website to download and install the latest drivers for your printer model.

Browser Issues:

• If you are trying to print from a web browser, try a different browser to see if the issue is browser-specific. Also, check if the browser is up to date.

Firewall and Security Software:

• Check if any firewall or security software on your computer is blocking the print job. Temporarily disable such software and attempt to print again.

Print as PDF:

• As a workaround, you can try printing the webpage or document as a PDF and then printing the PDF file. This can sometimes help bypass compatibility issues.

Check Print Settings:

• Ensure that the correct printer is selected in the print settings of your application. Sometimes, the default printer might be set incorrectly.

Printer Firmware Update:

• Check if there is a firmware update available for your printer. Updating the firmware can resolve compatibility issues and improve performance.

Network Issues:

• If you have multiple printers or devices on your network, check if there are any conflicts. You may want to assign a static IP address to your printer to avoid IP conflicts.

I hope this helps. 

Take care and have a good day.

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Gaya1239

HP Support