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‎04-07-2021 07:32 AM

HP Recommended
Product: HP LaserJet MFP M28w
Operating System: Microsoft Windows 10 (64-bit)

I have lost the custom password for the EWS in my HP LaserJet MFP M28w. Is there any way to reset it to default?

I need to solve this because it will not let me change any settings without the EWS password.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2021 07:16 AM

HP Recommended

@blackkotof, Welcome to HP Support Community!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-10-2021 07:16 AM

HP Recommended

@blackkotof, Welcome to HP Support Community!

 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

Was this reply helpful? Yes No
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