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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP LaserJet Pro 200 color MFP M276nw
Microsoft Windows 10 (64-bit)

ERROR: your wireless router requires a WPA security passphrase. The passphrase configured on your HP printer does not match exactly. 

 

The WPA authentication method on your HP printer has been configured to a non-default setting. This may cause problems when connecting to your wireless network if your wireless router is not using the same WPA authentication method.

 

 

I would like to reset my printer password. will restoring to factory setting remove this password?

 

Thanks Phil

1 REPLY 1
HP Recommended

Hi @zeemanone,

 

Welcome to the HP Support Community

 

I understand you are facing a connectivity issue with your HP LaserJet Pro 200 Color MFP M276nw. Not to worry I will help you to get a resolution to resolve the issue.

 

Let's perform a power drain: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.
  • Turn on the printer and wait till warm-up period finishes and the printer is idle

Restore Wi-Fi setup mode on the printer

  • Prepare a printer for a Wi-Fi connection by restoring the Wi-Fi setup mode.
  • When the settings are restored, the printer enters Wi-Fi setup mode for about two hours, making it discoverable during the HP software installation.
  • Most printers with a touchscreen: From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings.
  • Once you restore the network to defaults, then please follow the instructions on this link to connect the printer back to your PC.

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


ANAND_ANDY
I am an HP Employee

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