• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎11-25-2020 12:20 PM

HP Recommended
Product: HP LaserJet Pro MFP M28w
Operating System: iOS

I want to change the WiFi from printer. It doesn’t work. I never has such a complicated product. 
It couldn’t be real that there is no instroduction to change the WiFi? I spent more than 1 hour to search for this product in a forum, which i never want to join. 
how this could be? 

Category:
6 people had the same question
2 REPLIES 2

‎11-25-2020 12:35 PM - last edited on ‎10-27-2022 02:03 PM by Moderator

HP Recommended

Hi,

you do have the information listed on HP Support.

 

Please make sure there is no USB cable connected to the printer and the power light solid lits, then press and hold the wireless button for about 20 seconds, till the Attention light starts blinking, then release it and allow the printer to restart.

 

Make sure you see an HP-Setup network nearby in the wireless networks list and that your are connected to your home network.

 

Open HP Smart, click the Plus sign in the top-right side and then on Set Up a New Printer.

Follow the steps on screen to connect the printer to your network.

 

As a reference, here is a link to the support document to reconfigure the printer:

https://support.hp.com/us-en/document/ish_1736500-1626554-16 

 

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
1 person found this reply helpful
Was this reply helpful? Yes No

‎11-27-2020 10:22 AM

HP Recommended

Hello,

 

i doesn’t work.

i can’t remember the Passwort.

i could swear that I never take a Passwort to the device. 
how can I put the printer back to factory settings?

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.