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‎04-15-2021 09:59 AM - edited ‎04-15-2021 10:00 AM

HP Recommended
Product: HP LaserJet Professional M1217nfw MFP
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I have replaced a business' computer with a newer one. When replacing it HP automatically offered an update for the printer available on Wi-Fi. I installed it. It is a very nice interface offering all the options available with this printer.

 

However, when clicking on the option to "Scan" it says that "The Printer is Unavailable"?

 

What can be done to make this work. What are the troubleshooting steps to get it to work, it it is going to work?

 

Thanks,

 

John

John
PC Runs Computer Repair Service
Category:
1 REPLY 1

‎04-15-2021 11:43 AM

HP Recommended

Hi,

Please download and install the latest Full Feature HP Software for the printer:

https://ftp.hp.com/pub/softlib/software12/COL32629/Im-80811-7/HP_M1130_M1210_MFP_Full_Solution-v2018...

 

Be sure to follow these guidelines if the software won't launch upon extracted:

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/HP-Laserjet-installation-won-t-start-on-Window...

 

Shlomi



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